Order Status

Track your order

Enter the order number from your confirmation email along with the email address you ordered with, and we’ll show you exactly where it is.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Orders placed before the daily cutoff leave our Switzerland facility the same day. Tracking is issued the moment the carrier scans the parcel, so if your order shipped in the last few hours the carrier may not have updated yet.

Still stuck? Email help@swiss-tides.com with your order number and we’ll chase it for you.

Ask us anything

Compounds, batch reports, shipping to your country, an order that needs chasing — send it over and a human answers. Mon–Fri, 9am–6pm CET.

We reply by email, usually the same working day. No newsletter, no sharing your address.

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