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Track Your Order

Order Status

Track your order

Enter the order number from your confirmation email along with the email address you ordered with, and we’ll show you exactly where it is.

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Orders placed before the daily cutoff leave our Switzerland facility the same day. Tracking is issued the moment the carrier scans the parcel, so if your order shipped in the last few hours the carrier may not have updated yet.

Still stuck? Email help@swiss-tides.com with your order number and we’ll chase it for you.

Ask us anything

Compounds, batch reports, shipping to your country, an order that needs chasing — send it over and a human answers. Mon–Fri, 9am–6pm CET.

We reply by email, usually the same working day. No newsletter, no sharing your address.

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★★★★★

Real Stories, Real Results

See what our customers are saying about Swiss Tides

4.9
“Third order this year, same quality every time.”
I was sceptical about ordering direct from a lab instead of a reseller, but the batch numbers match the COAs every single time. Packaging is discreet, and it lands faster than the UK suppliers I used before.
Marcus T.VERIFIED CUSTOMER
Verified COAsFast Shipping
5.0
“Finally a supplier that actually answers.”
Ordered on a Friday afternoon and it still went out same day. I had a question about storage and got a real reply on Monday morning, not a copy-paste. That alone puts them ahead of everyone else I have tried.
Hannah M.VERIFIED CUSTOMER
Same-Day DispatchReal Support
4.9
“The COA is right there on the page.”
What sold me was not the price, it was being able to click the Janoshik report for my batch before I bought. Every vial arrived sealed, labelled and matching. No guesswork, which is exactly what I want.
Chris D.VERIFIED CUSTOMER
Janoshik TestedNo Guesswork
5.0
“Been ordering since 2024, never a problem.”
Swiss Tides has been my supplier for over a year now. Same vials, same labels, same turnaround, order after order. Consistency is the whole game with this stuff and they have never slipped.
Owen R.VERIFIED CUSTOMER
ConsistentRepeat Buyer
4.8
“Arrived in Australia in eight days.”
I expected customs to swallow it. Tracked the whole way, plain outer box, nothing on the label that gives anything away. Reordered the week it landed and the second one came just as quickly.
Rachel P.VERIFIED CUSTOMER
Ships WorldwideDiscreet Packaging
5.0
“Good to see a real lab going direct.”
There are too many middlemen in this space repackaging whatever they can get. Buying from the people who actually compound and test it, with the paperwork to prove it, is worth the few extra dollars.
Nathan P.VERIFIED CUSTOMER
Direct From LabGreat Value